Privacy Policy.
Last updated: August 2026
1. Who we are
This website, www.realmspaces.co.uk (the "Site"), is operated by Realm Spaces Ltd ("Realm", "we", "us", "our"), a company registered in England and Wales under company number 14579118, with its registered office at 26 Blossom Field Road, Bodicote, Oxfordshire, OX15 4SY, England, UK.
We are the "data controller" for the personal data we collect through this Site, which means we decide how and why your personal data is processed.
If you have any questions about this policy or how we handle your personal data, contact us at:
Email: Email: hello@realmspaces.co.uk
Post: 26 Blossom Field Road, Bodicote, Oxfordshire, OX15 4SY, England, UK
2. What personal data we collect
We only collect personal data that you provide to us directly, or that is generated by your use of the Site. This includes:
| Source | Data collected |
|---|---|
| Contact form | Name, email address, phone number (if provided), and any details you include in your message |
| Calendly bookings | Name, email address, and any information you provide when booking a consultation via Calendly |
| Email correspondence | Your name, email address, and the content of any emails you send us |
| Site usage | Technical data such as IP address, browser type, and pages visited, where cookies or similar technologies are enabled (see our Cookies Policy) |
We will never sell your personal data.
We do not knowingly collect financial or payment card details through the Site. If you make a payment to us, this is handled by a separate, secure payment provider, and we do not store your card details.
3. How we use your personal data and our legal basis
We use your personal data for the following purposes:
| Purpose | Legal basis under UK GDPR |
|---|---|
| Responding to enquiries submitted via the contact form | Legitimate interests (to respond to and manage enquiries) / Steps taken at your request prior to entering a contract |
| Scheduling and managing consultations via Calendly | Performance of a contract, or steps taken at your request prior to entering a contract |
| Providing our interior design services once engaged | Performance of a contract |
| Sending marketing communications (only if you have opted in) | Consent |
| Complying with legal and accounting obligations | Legal obligation |
| Improving the Site and understanding how it is used | Legitimate interests, or consent where cookies require it |
4. Sharing your data with third parties
We use a small number of trusted third-party providers to help us run the Site and our business. These may include:
Calendly – for booking and managing consultations
Our website hosting provider – to host and operate the Site
Our email provider – to send and receive business correspondence
Our accountant / bookkeeping software provider – where necessary for financial administration
These providers only process your data on our instructions and are contractually required to keep it secure. Some providers (such as Calendly) may be based outside the UK/EEA — see Section 6 below.
We will only share your personal data with other third parties if required by law, to protect our legal rights, or in connection with a business transfer (e.g. a sale of the business), in which case we will notify you.
5. How long we keep your data
We keep personal data only for as long as necessary for the purposes it was collected:
Enquiries that do not become clients: typically up to 12 months, then deleted
Client records: for the duration of the engagement plus a period afterwards to meet our legal, accounting, and insurance obligations (typically 6 years)
Marketing consents: until you unsubscribe or withdraw consent
6. International transfers
Some of our third-party providers (such as Calendly) may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement, an adequacy decision, or equivalent contractual protections required under UK GDPR.
7. Your rights
Under UK GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict certain processing
Request data portability
Withdraw consent at any time, where processing is based on consent
Complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly
To exercise any of these rights, contact us at hello@realmspaces.co.uk. We will respond within one month, as required by law.
The ICO can be contacted at ico.org.uk or on 0303 123 1113.
8. Cookies
The Site uses cookies and similar technologies. Full details are set out in our separate Cookies Policy.
9. Security
We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
The Site is not directed at children, and we do not knowingly collect personal data from anyone under the age of 16.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this policy periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Realm Spaces Ltd
Email: hello@realmspaces.co.uk
Address: 26 Blossom Field Road, Bodicote, Oxfordshire, OX15 4SY, England, UK